LAVIO will not be responsible for any parcels that cannot be delivered correctly. These include incorrect, non-deliverable or incomplete addresses. We have the right to charge any additional re-shipment fees for packages that are sent back to us. Order cancellations can be considered but are not guaranteed. Once you make an order our team will work as quickly as possible to get it dispatched and on it's way to you. As soon as your order has been dispatched, we cannot cancel that order.

Order Processing: Monday - Friday (except public holidays)
You can track your order using: Track Order

If you need to return an order, please visit: using: Returns

Due to COVID-19 all domestic delivery services may be slightly affected. Standard shipping delayed up to 4-6 days and Express shipping delayed up 2-4 days.

There are heavy delays for international shipping of up to 4 weeks. 

Australian Standard Post (5-7 business days) $7.95 or FREE on orders $60+
Australian Express Post (2-4 business days) $11.95
International Delivery (10-14 business days) $15.95 or FREE on orders $80+
International Express Delivery (7-10 business days) $24.95