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Privacy Policy

Privacy Policy for LAVIO

1. Introduction

Welcome to LAVIO ("we," "our," "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you interact with LAVIO, we may collect personal information such as:

  • Contact Details: Name, email address, phone number, and shipping address.

  • Payment Information: Billing address and payment card details (processed securely by third-party payment processors).

  • Account Details: Login credentials and account preferences.

2.2 Non-Personal Information

We may collect non-personal data, including:

  • Browser type and version.

  • Device type and operating system.

  • IP address and location data.

  • Website usage data, such as pages visited, time spent, and referring websites.

3. How We Use Your Information

We use your information to:

  • Process orders and manage your account.

  • Deliver products and services you request.

  • Communicate with you regarding your orders, inquiries, or promotions.

  • Improve our website and services.

  • Comply with legal obligations.

  • Protect against fraudulent or unauthorized transactions.

4. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who help us with payment processing, shipping, marketing, and website analytics.

  • Legal Authorities: When required to comply with legal obligations or protect our rights.

  • Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the new owner.

We do not sell or rent your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal data.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request deletion of your personal information.

  • Objection: Object to the processing of your personal data for certain purposes.

  • Data Portability: Request transfer of your data to another service provider.

To exercise your rights, please contact us at [email address or contact form link].

7. Security Measures

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Enhance user experience.

  • Analyze website performance.

  • Deliver personalized ads.

You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our services after changes constitute your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: hello@lavio.com.au

  • Mailing Address: PO BOX 3190, RHODES, NSW 2138

Effective Date: 07 January 2018